ON 11/6/18 I ASKED ABOUT LOWERING MY TAX BILL AT LEAST 50 % I WAS TOLD THEY HAVE PEOPLE WHO WORK WITH THE IRS. THEY ASKED FOR $4750 UP FRONT. I OWED $22005.00 I WAS MAKING AN INITIAL PYMT OF $12005. THEN MONTHLY PYMT OF AT LEAST$277.78, AFTER CHECKING HIS SUPERVISER DAN TOLD ME THEY LOWERED MY PAYMT TO $164.90 UNTIL A TAX SPECIALIST CONTACTS ME TO GIVE ME THE AMOUNT TO BE LOWERED. ON 11/13/18 ROBIN ELLEGE WAS ASSIGNED MY TAX SPECIALIST SHE ASKED FOR MY RETURN AND IRS NOTICES. HER FINAL RESPONSE ON 12/5 WAS WITH AN ADDITIONAL PYMENT OF $155 per month for 72 months fee would be $31 instead of $225. THAT WAS MORE THEN I OWED. THIS PLACE WAS A SCAM. I COULD HAVE USE THAT 4750 TO PAY MY TAX BILL. I AM 72 YRS OLD& HAD A STROKE, I TOLD THEM THAT.