1 Jan, 2018 → by ClaimboUser222536
do not stand behind their sales
*SOLVED

3

DO NOT buy from Skymall if you even think you might have to return something. OMG !!! I bought a hard drive which was supposed to backup multiple PC at the same time - it did not. After a week I am still trying to return it - Skymall at first told me I had to deal with Tiger Direct - TD had no record of my order. I finally (after 4 tries) got a supervisor who told me they would write to Tiger Direct to order an RMA and it would take 3-5 business days - then, and only then could I sent it back. so this saga is ongoing. I also bought a Philips phone (which you cannot put on hold from the desk unit) and was told I had to send it back to Frontgate - this saga also continues. I have realized Skymall catalog is fun to look at but DO NOT buy anything from it. you will get frustrated as soon as you purchase it if, for some reason, you have to return it because it does not live up to the hype in Skymall.
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