I uploaded my new registration for my vehicle, and their specialized team determined my document to be fraudulent and disabled my account permanently. They refused to allow me to speak with said specialized team. They just kept giving me scripted words and doing nothing the assist in actually clearing up the issue. If they would have compared the registration this year, to last year, they would see that it is indeed done the same way. I have also repeatedly requested their legal entity name, as I plan to move forward with legal process. They have yet to give me this information.