I sent them three huge bags of clothes. All the things I've sent were brand new designer clothes mostly women's jeans and dresses. All the clothes were new, never used and had tags. They decided to keep only several items and paid me only $20. Only later I discovered that the jeans alone were sold for $30. I paid them extra money to have the unaccepted items returned but never received them back. Not to mention that when I checked my account that little amount of money they had paid me just disappeared! No words can describe how disgusting and ridiculous thredUP is! People, read the reviews and don't make the same mistake I did. Check their Facebook page, it is full of negative feedback's from people they've ripped off. Horrible!