9 Jul, 2015 → by ClaimboUser112298
DO NOT PURCHASE A VEHICLE FORM THIS PLACE

DO NOT.... I REPEAT DO NOT PURCHASE A VEHICLE FROM THIS PLACE..... First and foremost, the owner is very rude and has HORRIBLE customer service, everytime i have went in there he has had an attitude. I purchased a 2006 lincoln zephyr from them and the car was ***. i had the car a few days and it was making noises on the front end by the tire area. i took the car back to the dealership numerous times and had them check it out, i left it there days at a time to get it repaired but everytime i came back to get it, the problem was never fixed. Everytime i went in there, i sat there for hours at a time. they have POOR customer service. After 2 months with the car, My car note was 1 week late and they called me and the manager told me to come in to sign a date extension until the next week when i got paid, i went in thinkig i was going to sign an extension. i had my 3 children with me, me and my children sat there from 3:30 in the after noon all the way until about 6:45 to sign my name for a date extension, one of the salesman finally came out to tell me that they were going to hold the car there until i come pay the car note. mind you, i had my 3 small children with me and they took my car because i was 1 week late. the manager lied from the jump, he knew he wanted to hold the car until i came in 4 days later to pay the note, thats all he had to say over the phone instead of telling me to come sign an extension. i told them to keep the car because i cant deal with lying people like that, tripped over me being 1 week late and and took my car while i had my 3 kids with me. they want their payment on time but could not fix the car. i had the car 2 months and it had so many problems with it. How dare them even do that to someone. That is absolutely horrible. He could have told me that from the jump instead of having me sit there for 3 hours with 3 small kids having me thinking i was about to sign an extension. I went up there a few days later to sign the papers forefiting the car and it was back in lot for sale again, not clean with some of my items still in there. This place need to be shut down. The owner does not need to be in business and he wont be for long with the type of attitude and customer service that he provide.
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