10 Jan, 2020 → by ClaimboUser635171
DO NOT PLACE ONLİNE ORDERS FROM MANGO
1
I placed an online order from Mango Turkey on 12/13/2019 and I returned one of the items in one day after I received. It has been 18 days they got the returned item and they do not make any refund.I called the customer service of Mango Turkey several times in a day only reached once. They do not reply my emails concerning the situation of the returned item. Would you please inform me about the head office contact number so I will write a letter of complaint. Otherwise I will have to make a claim to Court of Consumer Rights and write this situation in international websites of consumer rights. Below you will find the details of my order and the number of returned item. Also I write down the AWB number of the shipment( They received the returned item on 12/23/2019) I got my papers in case of your request. Thanks in advance you for your concern