I ordered online on Vionic.com and paid using Quadpay. I have attempted now 7 times over two day to contact Vionic but they keep hanging up on me while I am on hold when the hold time reaches 16minutes. I have contacted Quadpay, and they insist they cannot help and that I need to contact Vionic. Contacting Vionic seems to be impossible, and I am DISGUSTED at the customer service or lack there of that I am receiving. If I lose $70 and never received my product, I will never be using Quadpay or purchasing a Vionic product ever again. As a matter of fact, I probably won't anyway because I don't want to own a product from such a careless company.