I totally agree that they are a bad business to deal with. I ordered wheel from them on December 21, 2006. As of today, January 12, 2007. I have not received them. It is very difficult to get them on the phone. When I do they only have excuses. I had to do over again I would order from another company. I will update my comments when "and if" I receive my wheels. Again, do not order from TheWheelConnection.com. I beg you!!! THEY ARE TERRIBLE.