I placed an order with Plow and Hearth 7 It was for a present for a relative in Ohio and was being directly shipped to them. I received an email today, 3 days before Christmas, saying g due to a high demand, they cannot ship the item and offer me a 14 % discount on my next order ( if I order something by January 2!) This company did the exact same thing to me last year, but the gift was for a neighbor. There is o way to get a present to my family before the holidays. Totally unacceptable! This company customer relations suck!