29 Jul, 2019 → by ClaimboUser253802
Do not let these clowns into your house!!!!

1

I had major water damage, unfortunately my Insurance company was Am Scam and they sent Service Master to my house. The first thing the assessor stated was that "he was going to save my insurance company some money." Clear conflict of interest here. Why would he want to save my insurance company money when I was his client????? This person would not answer my questions or answered them with "I am a professional" He then fabricated a story about how he did not need to drop fans as he would create a “vortex” when they returned 6 days later to do the work. At one point I called the assessor to question his "professional" opinion and he told me he was just a traffic manager. I asked for credentials - he had none!! In my time of need I was totally lied to and given a person who literally was not qualified even though he answered (or didn't answer) my questions by saying I'm a professional!!!! They left my basement soaking in water for a week. I told them the original guy was not ever allowed in my house again and they sent another misogynistic jerk with a bad attitude. The first thing this guy snarled at me was "Why are your windows open?? That's the worst thing you can do!!" Had I actually had a professional assessor I am guessing that info would have been passed on to me much earlier and less rude. When I asked him for his name his reply was “why, are you going to report me too?” He would not even give me his last name - so these jerks were in my house and didn't feel the need to even identify themselves!!!!!! They left my basement in shambles, cat box full of stuff from the closet, shelves down, left my washer unhooked. The story just keeps getting worse. Each person more inept than the last. When I asked one guy to hook up my washing machine he told me he did but I better keep an eye on it because he wasn’t sure if he did it right. The company fully supports this behavior!!! They were supposed to send me a revised bill that I have had to call for three times - instead they sent me to collections twice!!! They are currently threatening a lien on my house. They actually refused to send me correct billing. Literally told me that I would not receive the correct invoice and they were putting a lien on my house!!!!! The business was a freak show from beginning to end. I had to call corporate as I was not paying an incorrect bill as that would mean I would have to have further contact with these trolls. As they say - hire a clown, expect a circus!!
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