1 Jan, 2018 → by ClaimboUser197084
do not honor their original estimate
*SOLVED

2

I contracted with Mayflower to move my household goods from VT to TN. Their professional estimator inspected my cargo and quoted $1475. There were problems with damage to landscaping at pick-up site and failure to deliver to correct address, but I will focus only on their demand for an additional $1348 to release cargo (at nearby trucking depot, not my new address) which I paid (original deposit, $700) and now for an additional $641. Mayflower has accused me of adding to the cargo after inspection and estimation, and in their most recent letter claimed that the cargo was heavier than their estimator though it would be. I would like them to honor their original estimate.
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