THEY PREY ON YOUR WEAKNESSES AND THEN STEAL YOUR MONEY. THERE IS NEVER ANYONE TO SPEAK TO AT CUSTOMER SERVICE. just a foreign company scamming americans and laughing all the way to the bank. It's really hard to say how a product works when you haven't been able to try it. Go to a spa and pay for a facial. You'll get more for your money and be able to deal with real people....not bots. Count yourself lucky not to get involved with them. They are disgusting, despicable liars. You would look that great, too if you had all their money to purchase goods and services from reputable spa owners.