We signed up for over $9,000. We tried using it but "agents" couldn't get us a condo/hotel room that had more than a two star rating AND there was no discount. We then tried to get our money back from this dishonest company. First, we had an address and phone # in AZ but found out it was a small house. We then sent a letter to the AZ Attorney General and got no resolution. Then we found an address in Asheville, NC. We sent a letter to that address and it was returned unopened. I guess we're out our money and, I'm sure, a lot of other people are as well. I wish we had an advocate to go to bat for all of us but there isn't.