I was set up on budget billing with Sawnee. Last week I checked my bill and it showed a credit of $199. I received an email from Sawnee last night telling me I owe $488.00 By the end of the moth, WHAT? I contacted Sawnee and they told me I had a short fall for the year and that I would have to pay in full by the end of the month. Their telling me this now???? In the middle of the month (December) during the holiday season... I have budget with all of my utility companies, and they tell me every month if I need to pay more or less so this will not happen. That's one problem I have living down here in the south... You have companies like this were a majority of the employee are hired by the buddy system and I don't have a problem with that but... Your education level at these companies is probably no higher than a high school diploma. A person with a high school diploma DOES NOT KNOW HOW TO RUN A BUSINESS.