Three years ago I got a Security System from Safe HomeSecurity and I have been trying to cancel my contract with them for about one year and they always have and excuse why I cannot cancel the first one was I need to in writing fax to them I wanted to cancel did that then I talked to one of their Customer Service rep and told them that I did not want to renew my contract the man told me it renews it self if I did not fax them a cancellation letter but I did fax it to them and then I talked to Jorge Ormezzano who mail me a renew contract and told him I did not want to renew and he gave me a hard time now they sent me a bill that I am not paying . I want people to know about this company the customer Service is the worst I ever dealt with. Do not deal with this company, they are bad news.