16 Aug, 2019 → by ClaimboUser681707
Do not buy Lennox! They are junk and terrible customer service.
1
Update by user Aug 16, 2019 My monetary loss is $15,000. not 15. The entire system is worthless at this point. Have not received a call from senior management regarding my warranty repair and service. Original review posted by user Aug 16, 2019 After 2 years on a new $10,000. system both my coolant coil and condenser coil developed leaks. My system is under warranty but they did not have a condenser coil available anywhere in the country. They told me they would have to build one and it will take 3-4 weeks. It is August in Texas with temperatures near 100 everyday. Totally absurd! They wont replace the entire condenser unit with a suitable replacement they have in stock. They expect technicians to weld in a new coil in the field which sounds jenky at best. Never buy from this terrible company. You have been warned!