13 Dec, 2019 → by ClaimboUser405319
Do not buy any thing from this company
1
DDebut v Worst customer service I ever had to deal with. I purchased their "Debut Video Capture: software after a very brief trial period. The reason for buying the soft ware was because, I was told, I will not be able to get any questions answered =unless, i bought the product. I was having some issues, with the product, but since they would not answer the questions unless I bought it, I did. After buying I still could not get any answers, this time their reason, was I had to buy a platinum support plan. Calling on the phone was useless, because they required a PW to talk to any one. I asked for a refund, and eventually got it, but only after three tries, They never answered my request for a refund, nor did they let me know that a refund was being processed. This the second product, I bought from them The other is a CD/DVD label maker, and I no longer use it ecause I found one that was cheaper and far more superior. Harry Furutani