12 Nov, 2019 → by ClaimboUser187353
Do not buy a Lance product
1
I purchased a brand new Lance 1985. Apart from the dealer incorrectly installing a hitch and causing damage to the trailer, the trailer itself has had multiple water leaks from the toiler, the sink, and the shower, an inoperable window, a slide that binds, a possible propane leak, a faulty shower faucet, and overall flimsy materials and poor workmanship. I called Lance directly to get these items fixed as I am near them right now while traveling, and they told me it is a two month wait. So now, I have to continue to fix everything myself on my new travel trailer or stop traveling in it until they fix it. I have also tried their dealers and have the same issue. They are all several weeks out. I am flabbergasted that with Lances reputation for high quality work that I am having so many issues, and apparently no way to resolve them in a responsible time frame unless I fix them myself.