1 Jan, 2018 → by ClaimboUser81264
Dividend Miles rip off
*SOLVED
3
I tried to use my free round trip (25, 000 miles) that was promised me when I signed on for the US Airways credit card. I read and re-read their brochure and there were no restrictions listed for the redemption of the miles for the free round trip ticket. HOWEVER, when I went on line to make reservations for a wedding 10 weeks away, I was told there were no seats available and I would have to fly out 3 days earlier! I was told by reservations that they had limited seat availability for the dividend miles redemption and nothing was left so I could not use my miles. I was furious since there is NO mention of any restrictions at all. Essentially, US Airways wants to tell ME when I should take my trip. I will NEVER use this airline again - they are horrible to deal with, expensive, and have awful customer service. I was ripped off and misrepresented.