21 Aug, 2019 → by ClaimboUser264790
diverted flight
1
Had a great trip until american airline decided to abandon us in philly with no plan in site. And some people were left without there medication due to the fact they never received there luggage. It was going ahead to our final destination. Thats fu. Very disturbing and I could of lost my job because of it. I finally was able to orchestrate my flight back close to home. Still had to get a second source of transportation to home. I lost a days pay and with 2 filed complaints, aa feels no obligation for reimbursement. Such bad customer service