They measured my kitchen, showed me a plan of what I wanted and I signed the contract believing that I would get what I had signed for. Wrong. The surveyor found the dimensions were incorrect and two cupboards and internal shelving would never fit, the initial measurements were so far out. Long story and 3 plans later they.want to knock the inside wall out of the bay to fit units. They refuse to refund my deposit saying I MUST have what they offer or I am in breech of contract. Utter con merchants. Paragraph in latest letter states the designers plan is only an impression, so they can alter what you asked for and you can do nothing about it. Avoid. Avoid avoid like the plague.