20 May, 2021 → by ClaimboUser512004
dishwasher Serial D1471TB.ASTEEUS/model LDF7551ST

1

I purchased the LG stove, refrigerator, dishwasher, and washing machine about 6 years ago and since the beginning the dishwasher was very noisy. We decided to put up with it since we are hardly ever in the kitchen while we're running a load of dishes. On 5/14/21, the dishwasher stopped running after 5 minutes of operating it and the water in the tub started coming out of the machine and onto the floor. The error code that flashed was O3. I looked the code up in the manual and checked the filter basket, but could not find any food clogging it up. The water was not draining so we called customer service to ask about qualified service technicians in my area. They gave me the phone numbers of three appliance repair companies that do not service LG appliances. We called 2 more times and on the final time we asked for a supervisor who then transferred us to the warranty department. They told us that they can send a service tech at the cost of $125 just for a diagnosis. After diagnosis, the installation rate is$65 for every 15 minutes of work plus the cost of all the parts needed. If I had know before purchasing all LG appliances that it would be this terribly expensive to repair, I would not have purchased these.
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