Indesit helpline is wasting money, time, effort, resources & customer confidence. Due to incorrect detail in the dishwasher manual I needed to speak to a technical engineer to tell me how to get into the settings menu. The call attendant would not connect me regardless of repeating the same request several times over. At this point I am ready to send the appliance back for full credit as it was only 3 days old. As I had an extended warranty she arranged for an engineer to call to check it over, when the engineer arrived he went through the same procedure outlined in the manual to no avail. So he then spent quite a while on hold waiting to speak to a technical engineer at their helpdesk, the technical engineer then told the service engineer the manuals are wrong & do not explain the procedure correctly, and the settings on the dishwasher are "hit & miss at best", then explained the correct procedure & it was sorted in minutes. Had the original call attendant passed me through to technical the service engineer call, time & mileage would have been saved & would not have heard the technical guy's comments regarding the quality of the instruction manual. I am not confident about this at all.