12 Mar, 2018 → by ClaimboUser920799
Dishwasher from ***
I have a whole kitchen suite from Miele worth over $14,000. Yet, their customer service is horrible. You have to wait forever to get a tech to come. You have to wait on hold for the customer service folks. AND the dishwasher keeps breaking down all the time!! I am constantly getting intake valve errors and they have replaced the valves several times and it still keeps breaking. It was on a five year warranty and they came several times. Now I keep having to pay for the Miele service calls and the repairs. Now they are telling me that we need to replace a $200 part. What is going on Miele? You are supposed to be a great quality company. Something has gone terribly wrong! Very dissatisfied customer!