Serviced AC & cleaned Air Ducks At End of summer 2018... Turned air on End of May 2019... I’m a senior live alone, went on vacation end May... while on Vac my son stopping by watching pets. 6/9/19 he calls me water falling from ceiling in den. He calls his brother they contain water. Dents me Photos AC was left I strapped and framing not placed back *** lines were full water, but there was no clog. Unit was hanging to floor. John and Tony were rude told me my sons or Or Frymire ( other AC company came 6/14 to give me written evaluation) had trash the AC .i Thought John was going to hit me I have never felt so frightened, I thought the GM would speak with him and be better to talk with, but he had the same demeanor. Told me I was just not wanting to pay, a scammer and Not To Call his office again.