15 Oct, 2015 → by ClaimboUser489240
Disgusted with Capital Blue Harrisburg PA

I have a Medical Advantage Plan with Blue Cross - Senior Blue PPO. It is offered to retired teachers. I am so disgusted with getting passed around to find out answers to simple questions. I simply want to know co-pays for 2016 for 2 medications. I am given incorrect information and different answers for the same question. It is a whole afternoon affair to get an answer and my co-pays for this year never matched the information I was sent from Capital Blue. I will be changing during the open enrollment period so I don't have to deal with the incompetence of this company. They need to have the info available for my plan and train their employees how to find it.
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