1 Sep, 2020 → by ClaimboUser732373
DISCUSSTED CUSTOMER FOR LACK OF SERVICE
1
I bought DIXIE STAINMASTER CARPET IN NOV 2018 AND IT IS WARN IN FRONT OF THE SOFIA AND ENTRANCE WAY INTO THE LIVING ROOM . THERE ARE ONLY TWO PEOPLE THAT LIVE HERE MY SELF AND 83 YEAR OLD WIFE . iI BOUGHT THE CARPET FROM LOWES AND TOLD THEM OF THE PROBLEM AND WAS TOLD THAT BECAUSE I DID,NT HAVE THE CARPET PROFESSIONAL CLEAN WITH IN 18 MONTHE OF PURCHASE NEITHER LOWES OR STAIN MASTER WOULD DO ANYTHIN ABOUT IT. WHO EVER HEARD OF HAVING TO HAVE NEW CARPET CLEANED EVERY YEAR. IF YOU HAVE CILDREN AND NEED NEW CARPET STAIM MASTER IS NOT A GOOD CHOICE. I,M FINSHED WITH BOTH LOWES AND STAIN MASTER. I ALWAYS THOGHT THAT LOWES SOLD PRODUCTS THAT THEY COULD STAND BEHIND BUT I GUESS THAT'S NOT SO. THANK YOU R CULVER. User's recommendation: DO NOT BUY STAIN MASTER CARPET.