I have to keep trying to file a complaint with you I need to talk to somebody in management or at least get a reply from you I've had four or five loads with you in the last 3 years at your 1919 Cache Road store Stacey is assistant manager Jessica manager you had approved me for $4,100 36 payments at 1:35 that's what your letter said Stacy was aware of this I called her I was supposed to go in but hadn't held up for medical reasons anyway I went in the following week unaware that she had going on vacation when I went in Jessica said I need to come back the next day she was too busy should get ahold of Stacy and get it set up well I did exactly like I always do you got to remember I paid you I'm a excellent customer paid you like clockwork or you wouldn't offered me the special deal I went in ended up after contacting all my creditors that I would be paying them off as soon as I got the loan they ended up Jessica ended up giving me 18th month loan with $165 a month way higher than I was originally supposed to get I am reluctantly sign the papers and week later Debbie from your 1717 Cash Road called me told me to come in that I have been approved through the home office for I didn't even know didn't even know you had a second store in Lawton Oklahoma anyway to do the right thing I told them I'd always been faithful to Stacy and Jessica at your 1919 location she immediately got off the phone and when I tried to call back the next day she wouldn't even talk to me very very rude said that it bottom line if I when I finally got her to talk to me that with Alzheimer's or not going to believe me over them beat them being Jessica and Debbie when I called Jessica she was too busy to talk to me I called four or five times now I repeat customers just as valuable as a customer that's a new customer I would think you would have sent me the letter otherwise I'm asking somebody in management this is filed I have filed a discrimination with the federal government in the state of Oklahoma where it is discrimination against anybody with Parkinson's or Alzheimer's that can still take care of their Affairs I can do that I still take care of all my Affairs MyPay record with you should show that I have tried over and over and over to reach you but I cannot get anybody to respond to me okay would you respond to me if you do so and we redo the loan which Stacy said she would be more than happy to do and if you need any verification you can call her at the 1919 Cache Road in Lawton Oklahoma Stacey is assistant store manager would be most appreciative of somebody are we at least in Management contact me regarding this I'm asking for your reconsideration and do the right thing like I've always done with your company I've always paid you early and as agreed never late thank you very much billhill 528 East California Walters Oklahoma 73572 I do have Alzheimer's but I can take care of my business