We have been waiting for a gas disconnect from the main at for at least 6 weeks. The fee has been paid at the time the call was placed. My customer and I have repeatedly called for an update and it seems to be humorous to thier blatantly unprofessional staff that the process is taking so long. We are unable to even get an update as to when the inspection will take place before JULIE is called. This is disgusting to me, if we were to treat our customers this way we would be out of business. As of now Nicor has been holding up $300, 000. We cannot even start the project with out the gas line being disconnected from the main.