Hi.., Dear sir/Madam How are you ? Ihope you will be alright .. Actually i have some complain about my hair colour and Highlights ... I want to introduce my self My name is Huma i am not live in UK But i use to travell Manchester and London .. On 18th June I went to Regis Saloon Manchester.. Mr Herison did all hair services... Before starting my Hair Colour and Highlights i did tell him.. about my choice of hair colour and Highlights.. even i show some pictures of hair Style .., colours and Highlights and told him .. what i wanted.. But when he was completed my hair colour and highlights .. and after wash my head the Result was Very unsatisfactory.. When i saw my face at Mirror i was unhappy after seen my highlights.. even i told to saloon Manager he Adviced to me .. dont you worry .. after one wash maybe colour and highlights will be settle.. At the same day i was my flight to my country and i was so confused .. and unhappy Anyways.. i paid 145£ Hair colour highlights and cuts.. After every wash my hair colour going dull and non shiny... i spend money but the result was nothing So i need your special attention on my issues.. Kindly refix my haircoolour or Refunds Regards Huma