28 May, 2019 → by ClaimboUser385530
Disappointed and nauseous

1

Presidio Junction in Fort Worth.... lunch with my daughter at my all-time favorite place.... She ordered entree, drink and dessert. I ordered a quiche, a bowl of French onion soup, drink and dessert. We received our food. Began eating. I find a beard hair in my soup. We take soup to front. One bearded guy offers a new bowl. A different bearded guy brings new bowl. We commence meal. Wait!!!!Yet a new beard hair in my new bowl of soup. We seek out manager. He comes to table. Laughs if off. Offers me a cookie and a $10 gift card for our nearly $42 meal that we are too sick to eat. Wow! I am not only I’ll, but insulted!!! We leave our meals and the restaurant. Getting into car, I realize foreign object in teeth. Floss. Oh wait! Another beard hair. Oh, here’s a cookie for you! Staff with beards cannot leave them uncovered in food establishments. Managers with returning customers cannot just offer a cookie for it to go away. After the insult, I wanted to stand up and announce to entire restaurant but I was too speechless to do so. I will be returning to my daughters. I think I will take my $10 gift card in to purchase my own cookie and let all involved in meals know how the place is overrun with beard hairs in the food. I have never been so insulted by anything before. Not my go-to restaurant anymore!!!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of La Madeleine you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.