on 04/10/2019 i called dominique russell about a claim i initially called in about. when i talked to him i told him to close the case because i was going to pay for auto repairs myself. i thought everything was taken care of. on 04/12 the owner of the car that was damaged received a call that said safety was sending out payment. i have receipt to show i paid in full please close case as i do not want surcharge on my policy