12 Oct, 2020 → by ClaimboUser630528
Dis satisfaction in service and spares

Dear Sir ,I purchased my Laura 2.0 in Aug 2011. It is a single hand personal vehicle. Has given good comfort for 7 years,but now every now and then some or the other component breaks down ,making the vehicle not road worthy anymore. Regularly serviced at authorised service centers( Reg no CH01 AJ 2918). Presently at Kolkata,since last 2 years,(being an Army Officer). The vehicle has a total mileage of only 75,000/ - kms. First this year ,problem surfaced in AC Components( I shelled out Rs 40,000/-, and within a distance of 140 kms ,the AC started auto shutting,and when the veh was brought to the Service at MotoCorp, the advisor says that the Electrical supply unit has started to malfunction,and that costs a whopping Rs 1,25,000/-. My total value of vehicle is only Rs 5,00,000/-. Things like ESU becoming defunct are never heard in cheaper cars. My EON hyundai ,with almost double mileage continues to run without any issue. So I m forced to ask this question, whether the guys whom we hand over our cars are doing the correct things. Putting old replaced parts in the boot ,as a proof of change doesnot impress me anymore. I agree that the veh is 9 years old ,but ESU going,is unheard of ,even in much older cars. I only hope that we are being rightfully charged . My req is that in view of the meagre mileage of 75,000/- in 9 years ,there must be done policy for people like us to stick on with skoda.please try to help me,as in these Corona times ,lots of financial issues are Already existing. Thanks User's recommendation: Do not think ,that the luxury vehicle shall continue to stay road worthy ,even though the mileage may be less.
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