1 Jan, 2018 → by ClaimboUser520663
dirty room, cigarette ashes in the bathroom.

1

My name is Sarah Ann hall I rented a room at the Sheraton Detroit Novi, mind you I stay with your hotels because I hold them to a higher standard it's not a red roof in and I expect my bed linen to be clean and to be in a smoke free room my son coughed all night and when I asked to me moved to another room I was told that there weren't any available. I am a exclusive member with your hotel and honestly if I'm not refunded or something of that nature I will not be staying with your hotel anymore. Thank you for listening
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