1 Jan, 2018 → by ClaimboUser382161
Dirty deeds done for $75

3

I'm another one who had dirty dealings with Sirius XM. My daughter chose a Sirius radio for her birthday. I was told at the time that I had to pay for 3 months at $12.89 a month for the service. I did. This was 4/3/11, so my service should have gone to 7/3/11. On 5/28/11, I called Sirius to make sure that the subscription was not extended beyond the date for which we paid. My daughter came home tonight and told me she lost 2 of her channels. I called to get the radio refreshed (wouldn't work online) and found out that Sirius had canceled her service! I asked them to reinstate until the date we paid for, which they did. I also found out that they charged me a $75 early-termination fee that was not disclosed to me at the time I ordered the service. I was told tonight that anyone who cancels prior to having Sirius for a year is charged this fee. XM never did it to me, although I was told tonight that their policies are identical. After this last month of service ends, no more Sirius for us!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Sirius XM Radio you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.