29 May, 2020 → by ClaimboUser934012
Difficulty in contacting company about cancellation of service, and unauthorized automatic renewal.
1
For the past two years, Avast has automatically renewed my yearly subscription without my authorization. They are using an outdated email account to notify me of renewal, and they are impossible to contact. I paid it last year, but when I contacted my credit card company to dispute the charge, Avast provided several pages of documentation that falsely indicate that I was notified of renewal. and , there