8 Jun, 2019 → by ClaimboUser576236
Didn’t pick up on date promised and charged a shuttle charge when there was no transfer to larger truck
1
CV sales promised 67 pickup on phone. Contract added 6/8, as well. On morning of 6/7, they promised all was on time for morning 6/8 pickup. Lste evening, they called and said they had other businrss and pushed us to 6/9. Our stuff was packed and cars loaded, and now we're stranded. They say they're working on it and have promised calls back. Now no calls. As well, they are charging a transfer fee when no transfer between trucks will take place. Then defended it by saying their agent had to rent a truck, like needing a truck for a move is a surprise. Thrse people are the worst. Don't use them.