2 Nov, 2020 → by ClaimboUser486836
Didn’t cancel the plane when asked! Changed an extra 5 months of insurance. When I’d already purchased another plan!.
1
Dont use I was incredibly disappointed in the plan so decided to cancel straight way after just getting plan. Lots of lies and misperception about what the plan actually was. Knew I needed to get away from them. But you can never get through to the right people to help you. And you usually get hung up on ! Literally been hung up on at least half the time! So I emailed them. A representative got back to me and asked me when I would like my plan canceled. I told him straight away! ( all documentation of my emails I saved) so I bought other better insurance. Just check my account and have been charged like 5 more months of adroit plan. Never even canceled it! Now they are saying its not enough proof to get my money back! When its there fault! User's recommendation: Don’t use this group! Dangerous.