1 Jan, 2018 → by ClaimboUser109294
Did not refund money as instructed
2
I ordered a trial product from their website as instructed-paid the shipping and handling. Within a week of receiving the trial product (which took three weeks to arrive) I also received a shipment for the same product. I found out that they had deducted $238 from my account to pay for the product that they sent to me-without my permission, and enrolled me in their membership! Additionally, the trial product caused irritation and breakout! So I called Foresight Media to report the issues and was told to put the unopened product in the mail to them, was given a return # to place on the return envelope. They tried to get me to agree to keep the product and they would refund only 50%, but when I disagreed with them, they told me I had to return the product to them, and within 30 days they would refund my money. By the time all was said and done, it was 30 days after that I called them to say they hadn't issued a refund. They stated that they had tried to deposit the refund in my account TWICE but my bank would not accept it! I called my bank and asked them to dispute the charges, but unfortunately, it was now beyond the allowed 60 days dispute time! I have called Foresight Media every two weeks for a while and keep getting told the same untruths! It is 5 months later and I still do not have my $238 and have no hope that I will ever see my money! I am told that no supervisor or manager is able to take calls from customers! So BEWARE of this scam.