On the 27th of December I traded in my old car, which it hard a tracking device from your compnay(netstar), I do call to inform them.. and yes they did say they will remove the device and re install it, in the new car.. i've been waiting ever since for them to came and install it, no call or sms to let me when are they coming.. so my question is what if my car gets stolen, do I have to pay my monthly premiums for a device which is not installed in my car?