7 Aug, 2019 → by ClaimboUser160912
denied car ins claim

1

my name is kenneth tasby...my phn nmbr is [protected]...my claim#296739 on jult 7 2019 i let a family friend use my car who has never lived with me go run an errand for me bcuz i was sick...during that time someone hit my car and they didnt have ins...so i called in the claim to file on my ins up under unisured motorist...my claim was denied with empower bcuz they stated the person who drove my car was excluded on my policy...i went into the location to where i purchased my and got all my copies of insurance documents...i have never ever saw a excluded paper nor did i sign anything to exclude a driver...when i received my documents my exclusion paperwork had been esigned by the computer and not my signature when it clearly states for a signature...i need my car fix bcuz someone has esigned the documents when it clerly states a signature..so now my claim has been denied when i have copies of all documents that i signed with my signature on it.but for some strange reason that one excluded paper had an esignature on it instead of my signature...could someone please investigate this bcuz its some forgery going on with this ins company...i will continue to fight against this denial of my claim...i also have photos of my vehicle that was damaged...
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