2 Sep, 2021 → by ClaimboUser304663
Delivery service – Needed to have a stronger security system for customer and staff

1

1.Neglected transaction in August 27, 2021 at 5:39 PM, amount around Subtotal $206.58 Delivery Fee $3.99$0.00 Service Fee $32.42$10.33 Tax $6.88 Dasher Tip $15.50 Total $239.29 Refund -$9.98 [call and chat at least three times, till not yet process the debit to my account, I ordered groceries at Safeway and use Doordash for deliver the groceries.] 2. I have at least 5 times people tried to intrude my Doordash account to make order, two times succeeded, I reported to Doordash and got it back total over $250. 3. The other 3 time not succeed. I changed my debit card, and changed my password since then. 4. And the portal chat box has a new button that can linked to customer file explorer, and I do not think is okay. I prefer use the button "attached file" instead. 5. I like the refund system though, it is fast, but you have to use the cost value at doordash, I think it is there system, like the store item cost always changed? 6. I depended on Doordash, like instacart's delivery can only handle purchase around $10 - $50, other over that amount, they can not handle it. 7. And the fake/intruder made the fake order on my account, Doordoor refuse to clear it ??????? [Taqueria El Rinconcito Mexican Grill August 19, 2021 at 1:55 PM Total $44.40]
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of DoorDash you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.