Ordered a bedframe and mattress BEFORE CNY, item came defective, delivery by manufacturer direct and the man promised to redeliver the replacement once arrived. No communication thereafter. Called up the guy again, said arriving 'next Friday'. again two weeks passed, no update, nothing. Called up the guy, again, 'next Friday' and gave a filmsy excuse of miscommunication. Order was through Courts so thought of asking Courts for help. Sent in the email and despite getting all the details from me, the customer associate, Ben, again repeat 'next Friday'. He even took the supplier side and said that since the manufacturer had already call me and told me 'next Friday'. I'm supposed to be waiting for the 'next Friday' that will / will not come??