27 Aug, 2019 → by ClaimboUser987793
Delivery not received # vv278070
My delivery left Dandenong South VIC on the 20th August Job # 5857 Reference # BF4804 going to my address in Salamander Bay NSW 2317. Transit time 2-3 days. It is now August 28th and i still dont even have tracking available on the website to check what is going on with the delivery of my bed frame. I cannot get to speak with anyone due to you only having an automated phone service. I did txt someone on [protected] after them asking if they could assit 3 days ago when they replyed to my review/request for help but they havent even answered me. Could you please assist me with this, it is very concerning that my item hasn't even been scanned anywhere yet and i have spent alot of money on this bed frame from the Bedroom factory. I shouldnt have to go through this just to recieve what i payed for. Assistance with locating my items and a delivery day is required here please.