14 Sep, 2019 → by ClaimboUser599494
Delivery not made. Two packages “lost” in depot. Possible theft crime.
1
Two significantly sized packages arrived at CP's brisbane depot at the same time (5th Sept morning) from two different senders (last event on both packages). It is now over a week of the expected delivery date. One sender informs me that CouriersPlease has deemed a package as "lost". It wasn't put out for delivery so it appears to have been "lost" in their depot. Another word for lost in a depot is likely theft. Theft is a crime. In addition it is also likely there was negligence by Couriers Please. I am preparing legal action for recovery for the "lost" packages or full reimbursement even though there are significant costs to do so. In addition, if it doesn't get resolved within a reasonable period, I will be involving the police to investigate possible theft crime at the CouriersPlease Brisbane depot. [Desired Resolution] If it becomes "found" and delivered next week in full I will not take any further action and will make an update here or remove the complaint.