18 Sep, 2018 → by ClaimboUser851845
Deliberately installing recalled parts

1

13 months ago Service Experts installed new evaporator coils in our Lennox units. Now that they are going bad, that want us to pay full price to replace them again. The service tech's were talking about the "un-coated coils so I called Lennox. Lennox could not believe SE was still using this recalled part. Another price example of the poor culture within public companies. Our neighbor fired SE after they had constant problems with their A/C service and started thinking SE was actually sabotaging their unit. Putting recalled parts sure seems like sabotage to me. If you own stock in Service Experts, we are recommending a short sale because we are going after them and it will cost SE a lot of money.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Service Experts you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.