My friend and I were coming back from DXB to CAI on Jan 15th, 2018 and at the time of the check-in in DXB at 2 am, EgyptAir staff told us that the flight was canceled and they had no idea what time it was going to be scheduled. They advised us to go back to the hotel or find a place to stay. From my experience with airlines, they were supposed to pay for our hotel stay. If I live in Cairo and I am just visiting Dubai, how am I supposed to go back to the hotel after I had checked-out and ask them to stay in the room again? That doesn't make any sense. So, they gave us a McDonald's voucher to eat and we had to be waiting for 12 HOURS to catch the flight. MS911 was scheduled for 5 am then they changed it to 8 am and then to 12:55 pm but actually, we took off at 2 pm!!! I had an important meeting at work in the morning and that almost cost me my job. My friend who came all the way from Brazil had a trip starting at 12 pm on the 15th and she had to cancel with NO REFUND of the travel agency. It was such a frustrating incident and I really hope Egypt Air can refund or at least compensate us for this horrible experience we had. I travel a lot and probably will never use this company again because it was such a hassle and I don't want to go through all of this next time. Ana Lima and Priscila de Oliveira