When we landed at Delhi (Flight SU234 ) on 19/08/2017, my baggage (Tag no. 4555 SU 505022) did not arrive causing lot of hardship and resultant expenses on telephone and courier charges. A Property Irregularity Report was filed at Delhi airport signed by your staff Mr.Ashish Kumar. The said baggage (Swiss Military make suitcase) was delivered to me after four days at my address in badly damaged condition( pictures uploaded). It is evident that this bag is not useable any more. Hence I must be compensated for the damages of INR 20, 000 immediately. I had earlier filed complaint on your website, but have not received any response.Please do revert. Thanks., Shivani Verma