1 Jan, 2018 → by ClaimboUser310173
Defective mirror

1

We have two bathrooms in our house so I ordered two bathroom mirrors from www.decoraport.ca. Shipping was very slow and it took them forever to deliver. When we opened the package we saw that one mirror was defective and had a crack. I contacted customer service and said that we would like to get one mirror replaced and they said that we have to send the whole order back. We wanted to keep one of the mirrors, there was nothing wrong with it, but they said that they need both mirrors. We paid for the return shipping and sent both mirrors back. Later when I contacted them they said that it was probably broken during the shipment and refused to replace it. They said that I need to contact the shipping company. Soon I got my mirrors back. These guys are so unreliable. Will never buy from them again.
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