31 Aug, 2021 → by ClaimboUser727580
Defective Ford Ranger

1

During December 2020 I, Cathleen Beukes [protected] purchased a Ford Ranger D/cab 2014 model, through a garage called SHAREACAR in Klerksdorp. The bakkie was delivered on the fifth of December 2020. The ODO reading was 152000 km. I travelled twice to the Western Cape and add plus minus 5000 km on the clock. On the 11th of January 2021 I reported to the salesman that there is a serious knocking sound in the engine. The engine was spilling diesel and leaking oil and the engine was overheating. The oil and water got mixed because of the defective oil coolers. The salesman told me they are going to fix the problem and instructed me to go to Ford Human Auto garage in Kimberley. Ford actually preferred a new engine for the bakkie but the salesman offered to fix the bakkie themselves. The salesman, Werner came and took the bakkie during late February 2021. As from February the salesman made a lot of promises saying that the bakkie will be fixed in a month but we are still waiting for the bakkie till this point in time. The last promise was made on Friday for a delivery but the bakkie is still not fixed and we are not actually interested in this bakkie anymore. The bakkie is still in possession of SHAREACAR since February.
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